Real AI agent success stories -
from support to sales

A leading CPG brand used a SigmaMind AI agent to fully automate its refund workflow—handling 4,000+ requests a month with zero manual effort. Turnaround dropped from 72 hours to 60 seconds, unlocking speed, savings, and accuracy at scale.

Betterbrand, a fast-growing health supplement company, turned to SigmaMind AI to streamline and protect its expanding social media presence across Facebook and Instagram. Facing rising volumes of customer inquiries, spam, and counterfeit link attacks in comments, the brand implemented SigmaMind AI agents to automate real-time responses, hide fraudulent content, and escalate complex issues to human support. The result: a 3x boost in engagement, improved Return on Ad Spend (ROAS), reduced spam visibility, and a cleaner, more trustworthy brand presence. SigmaMind’s seamless deployment and on-brand automation helped Betterbrand shift from reactive moderation to proactive, intelligent social engagement.

Gardencup, a fast-growing D2C salad subscription brand, turned to SigmaMind AI to transform its customer experience operations. Facing challenges like real-time refund requests, urgent order cancellations, and operational inefficiencies, Gardencup deployed AI agents that integrated seamlessly with their supply chain and support systems. SigmaMind AI enabled real-time verification of spoiled deliveries, instant refund processing, smart charge date tracking, and proactive CX workflows—all tailored to Gardencup’s unique business rules. The result: faster response times, reduced operational losses, and a 20% boost in CSAT. With SigmaMind AI, Gardencup scaled customer support without sacrificing speed or service quality.

CleanBoss, a sustainable home-cleaning products brand, partnered with SigmaMind AI to transform their customer experience as support volumes surged. Facing high first response times, rising return-related queries, and pressure on their CX team, CleanBoss implemented SigmaMind AI agents to automate responses around shipping delays, damaged items, and common product inquiries. Trained on CleanBoss’s support data and brand tone, the agents handled routine tickets instantly and escalated complex issues when needed. In just three months, CleanBoss saw a 15% CSAT improvement, a 50% drop in FRT, and a 30% reduction in resolution time—empowering the team to scale support without sacrificing quality.

eJam automated over 80% of its support across email, chat, and social media using SigmaMind AI, cutting response times by 71% and support costs by half. The AI seamlessly managed complex multi-brand logic, subscriptions, and even abusive social comments—leading to a 95% CSAT score.