Build AI Agents with Drag-and-Drop Workflows

Agent Builder – Build custom AI agents without writing code

SigmaMind AI's no-code Agent Builder lets you design conversational workflows across voice, chat, and email - with real actions, not just replies.

Whether you're building for customer support, outbound sales, or post-purchase engagement, launch agents that resolve, escalate, and convert.

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What makes the SigmaMind AI Agent Builder different

Modular by design

Stack building blocks like Event Trigger → Response → Wait → Intent → App Action → Branch to create powerful, flexible workflows.

No-code simplicity

Anyone can build - no engineers or prompt engineers needed.

Omnichannel-ready

Design once, deploy across voice, chat, and/or email.

Reusability built-In

Loop steps, jump between flows, and create reusable templates.

Persona layer

Control tone, verbosity, escalation logic, and even channel-based behavior.

Visual logic, real actions

Trigger real-world outcomes via integrated apps - from refunds to reschedules.

Drag. Drop. Deploy.

What powers a SigmaMind AI agent

Event trigger

Detects user activity (incoming message, missed call, etc.)

Response

Sends natural, personalized replies based on your Persona settings and brand voice.

Wait

Pauses the flow — either for a defined time or until the user responds.

Intent

Analyzes user input and routes to the right next step.

App action

Triggers real-world actions by connecting to external platforms like Shopify, HubSpot, or Zendesk.

Branch

Adds logic splits: conditions, choices, fallback paths.

Frequently Asked Questions (FAQs)

What is the SigmaMind AI no-code Agent builder, and what types of agents can I create?

It's a visual, drag-and-drop builder that lets you create AI agents without writing code. You can build agents for voice calls, chat (like webchat or messaging apps), email workflows, and deploy the same logic across all channels.

Do I need programming skills to use the builder?

No. You can build basic flows by configuring nodes and defining logic in the UI. Developers can optionally extend functionality using custom tool calls or webhooks.

How do I get started? Is there a template gallery?

Yes. SigmaMind AI offers ready-to-use templates like FAQ bots, appointment schedulers, and order lookup agents that you can clone and customize.

What node types are available and how do they work?

SigmaMind AI offers several core node types: Intent Detection nodes classify user input into predefined intents using an LLM; Branch nodes evaluate conditions to decide which path to follow; Jump nodes redirect the flow to a different section for reuse; Wait nodes pause the conversation until a specified time or event; App Action nodes let agents interact with external systems; and Response nodes deliver responses to users via chat, voice, or email. Each node plays a specific role in creating flexible, interactive agent flows.

How do branch and jump nodes differ?

Branch nodes evaluate conditions to decide the next step in real time. Jump nodes send the flow to another section for reusability. Use branch for decision-making, and jump to avoid repeating logic.

How do I configure the intent detection node?

Add example user phrases or mention the possible user intents in the UI. The system uses a language model to classify inputs. You can update examples based on performance logs.

What is a wait node, and when do I use it?

A wait node pauses the flow until a time delay or external event occurs. Use it for scheduling callbacks, waiting for email replies, or holding until an external update is received.

How do I integrate external systems like CRMs or databases?

Use the App Integration module to configure API calls. Set up authentication, define request payloads using flow variables, and use the results to guide the agent’s next steps.

How do I deploy the same agent across voice, chat, and email?

You build one flow and configure it differently per channel. For voice, use voice settings; for chat, use text or rich messages; for email, map to templates. The logic stays the same.

Can I connect my AI agent to apps and reuse logic across use cases?

Yes. You can integrate apps like Shopify or Calendly, and reuse blocks, subflows, or templates to quickly adapt agents to new use cases without starting from scratch.